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Compassion

Skillful discernment and the principle of non-contradiction: Knowing how to make client-centered professional commitments among different ideas and practices

Many of us who attended junior high or high school in the United States had to read and analyze "The Road Not Taken", a poem published in 1916 by Robert Frost.

It reads:

1. The Road Not Taken

TWO roads diverged in a yellow wood,
And sorry I could not travel both
And be one traveler, long I stood
And looked down one as far as I could
To where it bent in the undergrowth;         5

Then took the other, as just as fair,
And having perhaps the better claim,
Because it was grassy and wanted wear;
Though as for that the passing there
Had worn them really about the same,         10

And both that morning equally lay
In leaves no step had trodden black.
Oh, I kept the first for another day!
Yet knowing how way leads on to way,
I doubted if I should ever come back.         15

I shall be telling this with a sigh
Somewhere ages and ages hence:
Two roads diverged in a wood, and I—
I took the one less traveled by,
And that has made all the difference.         20

--Robert Frost, "The Road Not Taken", http://www.bartleby.com/119/1.html accessed 6 April 2013

 

 

Source: Vincent van Gogh, "Waldweg (Path in the woods)", Paris, 1887 http://upload.wikimedia.org/wikipedia/commons/3/36/Van_Gogh_-_Waldweg.jpeg accessed 6 April 2013

 

What emotions do you hear in the narrator's voice about having to choose between the two paths?

 

 

 


...sorry I could not travel both
And be one traveler...

 

Among other possible interpretations, one thing that come through is the narrator's regret at having to choose only one path, rather than being able to take both.

He does hold out the hope of coming back someday and taking the other one as well, yet he is realistic that it is unlikely that he will ever be able to do so:

...Oh, I kept the first for another day!
Yet knowing how way leads on to way,
I doubted if I should ever come back...         15

 

To be able to embrace all ideas and opinions equally is a lovely idea in theory--but, throughout millennia of human history, including the ancient Indians and Persians as well as the classical Greek philosophers, no one has yet figured out a universally-accessible way to resolve the contradictions the attempt to do so creates in practice.

The principle of non-contradiction, on the other hand, seems to have withstood centuries' worth of challenges, at least well enough to serve as a general rule for evaluating whether claims have the potential to be the basis of sound clinical reasoning.

The principle of non-contradiction states that a claim cannot be true and false at the same time.

So an idea can be true, but if that is so, then its exact contradiction in every way cannot simultaneously be true as well.

Smiliarly, if the exact contradiction of the idea is true, then the idea itself must be false at that time.

Like the narrator in Frost's poem, we have to choose to take one or another, but we cannot take both at once.

 

Choosing whether we make our commitment to "This claim is true" or "This claim is false" often takes us in a direction opposite from the other choice.

 

 


Many MTs are among the nicest people that I've ever had the honor of knowing.

Lots of us don't like correcting or disagreeing with other people's ideas--we'd prefer for everyone to always be right, and to feel good about it.

Unfortunately, the natural universe doesn't work that way. The principle of non-contradiction, reinforced over centuries, means that the contradiction of a true idea must be false.

So, sometimes, we are going to have to practice skillful discernment, to distinguish among ideas that are right and those that are wrong.

Sometimes, because of episodes of oppression in history, we especially want to be sensitive cross-culturally and we don't want to echo that oppression by evaluating as right or wrong the ideas of someone else from another culture. Especially in light of the toll that colonial history and slavery took in Africa, those of us who are white Americans might be extremely hesitant to contradict beliefs that some Africans hold.

Yet, sometimes, as the healthcare professionals we aspire to become, sometimes we have to do so, for the sake of others' health and well-being.

The following case report illustrates such an idea that we have to stand up against, because it is unequivocably wrong:

Meel BL. 1. The myth of child rape as a cure for HIV/AIDS in Transkei: a case report. Med Sci Law. 2003 Jan;43(1):85-8. PMID: 12627683. The entire free fulltext PDF is available here, although you should consider whether you want to read about real-life sexual violence toward children before you click the link.

Source: Department of Forensic Medicine, Faculty of Health Sciences, University of Transkei P/bag X1 Unitra, Umtata 5100, South Africa.

Abstract: South Africa has one of the highest cases of HIV/AIDS infection in Africa, and Transkei, a former black homeland, now a part of the Eastern Cape Province, is one locality with a large number of HIV/AIDS sufferers. The unemployment level is very high and crime, including child rape, is very common. This report presents the case of a victim of rape, a nine-year old female child who was brought to the Umtata General Hospital, a victim of the mistaken belief that sex with a virgin will cure an HIV-infected person or AIDS sufferer of his illness. The alleged rapist was an HIV-positive uncle of the child. The myth of the 'HIV/AIDS virgin cure' is prevalent in the community. The history, physical examination and laboratory investigations of this case are given. A conclusion is drawn and preventive methods are suggested.

 

Of course, African countries are not the only place the virgin cleansing myth is found; I've encountered it in my massage work among Southeast Asian refugees as well. And here in America, where I am writing this, we certainly have our share of ridiculous, counterfactual, and damaging health beliefs, as well.

I chose this example, not to imply in any way that this is a uniquely African problem, because it's not--if anything, it's a uniquely human problem that we all share. We all risk falling into this trap ourselves, which is why we try our best to remain viglant against doing so.

I chose the African example for this reason: The history of the treatment of African people by American and European national powers has been uniquely and shamefully brutal on a sustained basis. One part of that horrific treatment was dismissing the subjugated people's empirical knowledge and other beliefs as "primitive", "wrong", and "pagan", among other epithets.

In light of that awful history, vowing to never again commit that particular brutality is certainly the right thing to do. We agree on that much.

What can be difficult is understanding exactly how to keep that vow.

It might seem at first that the way we do it is to keep silent as someone else expresses their ideas, no matter how different they may be to our own. After all, we agree that being tolerant is a desirable ethical behavior.

The problem with that approach is this: If we keep silent in order to be tolerant of African (and other places') belief in the virgin cleansing myth, then we stand silent as African (and Cambodian, and other) children are harmed by child rape in the material physical natural world.

If we keep silent in order to be tolerant of Burmese refugees' beliefs that malaria is caused by swimming, then we stand silent as Burmese people are harmed by failure to seek effective malaria prevention and treatment in the material physical natural world.

If we keep silent in order to be tolerant of the ultra-Orthodox Jewish tradition of "metzitzah b'peh, during which the mohel, or person performing the procedure, orally sucks the blood from the infant's newly circumcised penis", then we stand silent as two Orthodox Jewish boy babies in New York City die, and potentially thousands more contract or are exposed to herpesvirus infections in the material physical natural world.

If we keep silent in order to be tolerant of climate skepticism's disbelief in the science pointing to the ecological effects of global climate disruption, then we stand silent as the food supply, habitat, and lives of people and animals are put at risk with no contingency plan or mitigation in the material physical natural world.

If we keep silent in order to be tolerant of vaccine skepticism's belief in ill effects of vaccinations and the resulting drop in immunization rates, then we stand silent as babies, young children, healthy vibrant young adults, the elderly, and the immunocompromised are killed and left injured by preventable diseases in the material physical natural world.

If we keep silent in order to be tolerant of other massage practioners' claims (no matter how well-meaningly they were taught) that contradict biology, chemistry, and physics, then we stand silent as our clients--at some of the most distressed and vulnerable times in their lives--are confronted with the added cognitive burden of sorting out contradictory healthcare information in the material physical natural world.

If we truly want to evolve into the healthcare professionals that we often say we want to become, then--when the paths of traditional (or non-traditional, for that matter) practice or ideas necessarily lead to avoidable material physical harm to other people and animals--then we have to choose to commit to the path of practicing tolerance and beneficence by actively speaking up in the interests of people and animals against that harm, even at the expense of those ideas or practices.

If that goal is what we really want for our profession, then we have to choose the road less-traveled.

 

 

You can save a life: How to help a client who may be suicidal

Kelli Wise has issued an August Blog Challenge, and this post is part of the my response to the challenge.

Can I write 31 blog posts in 31 days?

 

We'll see. I'm getting a late start, coming in on the 5th of August, but I think that's not going to be a problem. As she said, there are no blog police enforcing this goal.

 

Can I keep those blog posts to less than 350 words?

 

No, I can't--asked and answered. What I will aim for is to stay on point, and provide valuable information, rather than just indulging my long-windedness.

You'll be the ones to let me know how well--or not--I have succeeded at that task.

 

 


The people who wrote the Talmud, a Jewish religious text that dates from about the years 200-500, clearly wanted to convey a strong and unambiguous message to their audience about how they regarded the importance of human life.

One of the most famous lines reads:

מי שהציל נפש אחת - כאילו הציל עולם ומלואו

Whoever saves a single life is considered to have saved the whole world.

--Talmud, Sanhedrin 37a accessed 5 August 2012

 

The idea is that, by saving that one person's life, you also save the lives of that person's future children, and all the other people whom that person--thanks to your intervention--will be around for in the future.

You don't have to be religious to appreciate how profound that point is--the same point holds, taken from a systems science point of view as well, when you consider how many points of contact exist among people, and how many opportunities those contacts provide us to influence one another.

Most of the time, the effects we have on other people are not immediately life and death in the moment--but, occasionally, they can reach that point.

Whether or not we want to practice massage as healthcare providers, we can learn what to look out for as warning signs, and what we--in both our capacities as MTs and as caring human beings--can offer in the way of help to someone who may be at risk for suicide.

 

 


The first thing we need to do is to be clear on our role and our scope of practice. We have no business practicing psychotherapy in our role as MTs.

The Massage Therapy Body of Knowledge (MTBoK) states that clearly:

The following are NOT included in the Scope of Practice of Massage Therapists:
...
• Psychological counseling.
• Hypnotherapy.
• Guided imagery intended for counseling or psychotherapeutic processing.
...
• Intentional use of techniques to evoke an emotional response in the client

--MTBoK pp. 9-10 accessed 5 August 2012

 

If you have additional training in psychotherapy, that's a different matter.

But MTs in general do not have the training to practice psychotherapy, and our trying to analyze the cause of another person's pain, or telling them what they should do, is grossly inappropriate in our role.

What we can do is:

  • Listen in a caring, attentive way;
  • Reassure the person that you are there for them, and that you won't turn away from them in their pain;
  • If needed, actively help the person to find resources in their community who can take a more active role in intervention than we are able to.

 

 

 


Although most of us are taught something about it in massage school, the very first time that someone breaks down emotionally on our table when we are practicing unsupervised can be a terrifying occasion for the MT. A large part of that fear on our parts lies in the responsibility we feel for taking care of that person and keeping them safe.

The good news is that in the vast majority of cases, an emotional breakdown or release in response to feelings that arise in response to a massage are not a danger sign. As the MTBoK explains:

Understand that emotions may surface for a client/patient during a massage, that this is normal and that emotions are not harmful.

--MTBoK pp. 27 accessed 5 August 2012

 

 

So how do you tell the difference between normal distressed emotions versus a danger sign that you don't want to miss?

There's no one-size-fits-all formula I can give you that covers every situation perfectly. You have to use your best judgment to act in the client's best interest in the unique situation you find yourself in.

The MTBoK, correctly, draws an important distinction in the knowledge they expect of an entry-level MT:

Differentiate between emotional and psychological processing (outside scope of practice for massage therapists) and handling emotions (in scope of practice).

--MTBoK pp. 27 accessed 5 August 2012

 

In a very general way, a part of what MTBoK calls "handling emotions" is knowing what you would expect to see in a normal emotional release during or after a massage.

Two important things that you would look for are:

  1. that the client does not lose touch with their surroundings, and
  2. that they feel better after the release has passed.

 

It's ok to gently check in with your client.

"Are you all right?" and "Is there anything I can do to help?", gently asked in a way that does not appear that you need for the client to compose themselves, is one way to be supportive.

Standing by silently and calmly is another way that you can support your client.

Being prepared in advance with tissues and with drinking water to offer are other ways of tangibly being there for them.

The message that you want to send is that it's safe and ok to experience and show these feelings in your presence--that you do not need for the client to deny their feelings, or seek to please you by acting as though things are different than they really are.

 

 


Most emotional releases that occur in massage sessions are self-limiting and not dangerous--but when should you actually be concerned?

If the client seems confused about where they are, or if they seem to lose touch with their surroundings in some other way, that may well be something to be concerned about.

If the client seems to feel worse, rather than relieved, after the emotional release, then that may also be something to be concerned about.

There are other warning signs that someone may be considering suicide.

The Mayo Clinic has posted a guide for laypeople--not specifically for healthcare professionals--but something that anyone can use to prepare how to handle the situation, if necessary:

Suicide: What to do when someone is suicidal. When someone you know appears suicidal, you might not know what to do. Learn warning signs, what questions to ask and how to get help. accessed 5 August 2012

 

You can use this guide to familiarize yourself in advance with the warning signs to look out for, and to make a plan about how to react, if you ever should need to do so. This is not practicing psychotherapy; it's being helpful, supportive, and caring as you aid someone to reach out for more specialized professional resources that can help them.

Additionally, you can line up a mentor or trusted colleague in advance, whom you can call on for help when you are not sure about situations that arise in your practice. There is no shame in not always having all the answers; we are all lifelong learners, no matter where we find ourselves.

The important thing is knowing how to reach out for help if you ever do need it. Making a plan in advance about what to look out for when emotional releases occur during a massage session, what to do if you ever find yourself in a situation that you think is more than just a normal emotional release, and knowing what resources are available for help for you or for your client, can be some of the most important things you may ever do in your practice.

You may never need them--most people won't ever face this situation. But if you ever do, then having made a plan in advance, and knowing who is in your community who can be of help--both to your client and to you--can lead directly to your saving a life. And saving a life, when you consider all the future events that will cascade from that person's effects on others, is as if you saved the world.

It's just that important.

 


 

Words have meaning: On finding a balance between hope and realism

I tend to be a bit optimistic on how much work I can get done in a particular timeframe, and so I've been engaged in an ongoing struggle to put my deliverables on a more reality-based schedule. Part of this effort is sticking to scheduling and time management as tools to bring my optimistic assessments more in line with what really can be done in a particular amount of time.

Yesterday afternoon was set aside to finish another chapter of the massage research literacy book, and put it up here for your review. But real life did not consult my DayRunner before unfolding, and so things went very differently instead.

I spent the entire afternoon at a local hospital, consoling a friend who was absolutely shattered.

That's not a complaint about my friend, by the way--human needs always, always, trump sitting at a screen and writing. So, I readjust my time estimates, and begin again--that's not the problem.

The issue here is why my friend had to go through that massive shock in the first place, and--if there is any silver lining to it at all--what we can learn from it, to prevent it from happening to others in the future.

My friend's surviving parent was recently diagnosed with terminal cancer. Because of the parent's age and frailty, and because of the devastating effects that chemotherapy drugs for this condition would have on even a young and vigorous patient, my friend agreed that it didn't make sense to treat the cancer, outside of removing the tumor--no chemotherapy or radiation, just surgery.

The surgeon reported that the tumor was cleanly removed, but that there were signs that the cancer had already spread. The surgeon told my friend, based on that observation, that my friend's parent had maybe 2 or 3 years left to spend with the family and to get affairs in order.

When my friend called me, absolutely undone, it was because another doctor on the case had reviewed everything, and estimated that my friend's parent had 6 months or so remaining to live. Before that, it meant adjusting to a new normal; now, suddenly, they're blindsided into finding themselves already in a hospice situation.

To my friend--whose mind was already wrapped around a 2-3 year process of saying goodbye because of the surgeon's optimistic offhand pronouncement--the effect of the more realistic assessment was like getting that death sentence all over again.

Words have meaning, and by virtue of our work with people in sickness and in health, our words in particular are perceived as having a certain amount of authority.

Our own conflicts with healthcare professionals, insurance companies, and legislators aside--conflicts in which we experience our relative lack of authority compared to others--this is about how the client perceives us.

When you are in a situation where you are suffering, sometimes, you will grasp at any straw of hope that is offered, and run with it. It doesn't matter how the words were intended; that sliver of hope meets a need in people who feel desperate above and beyond what it means to people who are not in that situation themselves.

If we are going to become healthcare professionals, we need to recognize that fact on our clients' behalf, and step up to own our responsibility for the messages we send out to them. Optimism is a positive human trait, but we all--optimists and pessimists alike--have to adjust our messages to what we might reasonably expect our clients to hear.

If we make grandiose, sweeping claims about what we can actually achieve, then we are, obliviously, going to leave a trail of shattered clients in our wake.

If we are, on the other hand, willing to accept that massage is not a panacea or cure-all, and are willing to humbly and honestly examine exactly what massage is, and is not, capable of, then we are on track for two things:

  1. We can begin to tackle the very difficult questions of how do we leverage the positive psychological effects of hope on healing, without either taking away all hope, nor setting up our clients for a fall with false hope, and
  2. We show our commitment to the professional healthcare ethics that are a necessary step in the evolution of massage into a healthcare profession.

 

Source: Allegory of hope; Oil on canvas, Francesco Guardi, 1747, from Wikipedia: "Hope", http://upload.wikimedia.org/wikipedia/commons/2/2d/Francesco_Guardi_002.jpg accessed 1 August 2012

The Ethical Implications of Research and Education in the Massage Therapy Profession (Chunco 2010)

I want to thank the International Journal of Therapeutic Massage and Bodywork for their open access policy permitting free use with proper attribution in noncommercial settings, which--along with the fair use principle--permits us to engage with the text of this article in depth.

Entries in the IJTMB are governed stylistically and ethically by the publication guidelines of the International Committee of Medical Journal Editors' (ICMJE), Uniform Requirements for Manuscripts Submitted to Biomedical Journals. Published articles are licensed under the Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 license. Accordingly, copyright retention by authors, first publication rights for the journal, free use with proper attribution in noncommercial settings, and prohibition of derivative works are all ensured.

--Glenn M. Hymel, From the Executive Editor's Perspective ... IJTMB, Vol 1, No 1 (2008)

 

Full disclosure: Rosemary Chunco has been a supporter of the ideas behind POEM since the day I first mentioned the idea to her, and she has donated countless volunteer hours of technical and massage content expertise to bring it to fruition, as well as providing emotional support when I needed it along the way.

You should always read critically, and think about whether what you read makes sense, and that is especially true in this article, because I have a personal connection to the author.

It is my job to connect the dots and build my case to evaluate whether or not what she writes is correct, totally separate from the high esteem I personally hold her in.

Then, it is your job to read what I have written, and decide whether I was really successful in separating my evaluation of her work from what I think of her personally, or whether I am permitting my very high positive regard for her to bias what I write here about her work.

I hope you let me know in the comments whether or not I have succeeded at that task.

 


"The Ethical Implications of Research and Education in the Massage Therapy Profession", by Rosemary Chunco, LMT, BA, MSc, Owner (Private Practice), Shamrock Therapeutics LLC, Plano, TX, USA, International Journal of Therapeutic Massage and Bodywork, 2008:3(3).

Chunco sets the stage for the ethical and knowledge claims she will make in this article by grounding it in her practical experience of running her own massage practice for a number of years:

As a therapist operating my own practice, I am constantly reminded of the ethical aspects of my work in dealing with situations involving clients and the everyday running of my business. Professional boundaries and ethical practices are recognized within our profession as an important aspect of our work, as evidenced by mandatory classes on ethics in most U.S. states and also by the clearly stated ethical codes and practices set out by our professional organizations. The reasoning behind these measures is clear. Ethical declarations and a thorough understanding of them and their application are needed. They set standards of integrity. They help to define massage therapy as a profession and have significant repercussions on how massage therapists are perceived by the public.

 

From this foundation, she sets out to explore the connections between research, education, and ethics, and the meaning of those connections in everyday MT practice.

By drawing on specific points in the ethical code of each of MT's 2 major professional organizations in the US, as well as that of the NCBTMB certification board, she avoids partisanship, and focuses on what all of us--at least, those who subscribe to the ethical code of either professional organization--have in common with each other.

Whether it's ABMP's

I shall actively participate in educating the public regarding the actual benefits of massage, bodywork, somatic therapies and skin care.

and

I shall not make false claims regarding the potential benefits of the techniques rendered.

 

or AMTA's

[practitioners shall] be truthful in advertising and marketing, and refrain from misrepresenting his or her services, charges for services, credentials, training, experience, ability or results.

 

Chunco correctly emphasizes what they have in common with each other and with other professions' codes of ethics: actual benefits, not making false claims, being truthful and refraining from misrepresentations.

As she observes, this ethical value of veracity--truthfulness, accurately representing the facts--is core to the mission of a healthcare profession such as MT aspires to be.

But how do we gain that veracity about massage? She proposes:

Considering the increasing quantity—and importance—of research in our profession, and applying our understanding of professional ethics, it is apparent that keeping up to date with research findings could be viewed as an ethical responsibility. New research findings may uncover therapeutic benefits that we never learned in school. Conversely, some things we were taught in massage school have been overturned by the latest research. For example, many of us may have been taught that massage helps to release lactic acid from muscle tissue after exercise; research refutes that claim.

 

In this way, she grounds knowledge in empirical research findings, as well as describing the problem of outdated and ungrounded information that is taught in massage schools as fact.

She is touching on a huge problem here. You don't need to assume any bad intentions at all on the part of massage schools and educators in this situation--it makes perfect sense that the situation has developed because reality changed out from under us faster than we were prepared to keep up.

There was a time in the past when those explanations were the best we had for trying to figure out what was going on in the world around us.

But knowledge has moved on since then, and we were not prepared for that. So now, schools and their owners face tremendous sunk costs--costs already spent, that will never be recovered--as well as tremendous need for investment to bring the new knowledge on board, at exactly the time when the economy does not support such investment.

It is a huge problem, and you can really feel for the plight that educators find themselves in.

And yet, as difficult as the situation is, Chunco is correct: practicing MTs must, every day, confront the fact that what they were taught in school was insufficient, or even wrong, and to pass along that misinformation is to directly contradict the ethical codes of both of our major professional organizations, and of the board that certifies and attests to the integrity of our education.

Integrity means doing the right thing, not when it's easy and anyone can do it, but precisely when--although it would be easier to take the path of lesser integrity instead--you do the right thing anyway, even at greater cost. Chunco is correct in identifying that right thing as "a restructuring of existing knowledge, and that knowledge will continually evolve".

This integration of research findings into our profession’s training programs should be considered an ethical necessity.

 

"Ethical necessity" is a very strong term--and yet, entirely accurate and appropriate here. We must address the situation; to deny or ignore it is an ethical failure.

She ties that ethical necessity into what is required to actually carry it out. Our responsibilities to understand and integrate research findings run far deeper than just finding a source that says what we like, and slapping a citation onto our claims. Chunco refers to the established biomedical research literature, where others before us have encountered this challenge, to identify weaknesses in our relationship to massage research:

causism, a “tendency to imply a causal relationship where none has been established” (that is, the data are insufficient to support the claim), and data dropping...These, along with misrepresentation of findings, instances of poor research design, and an assortment of weaknesses in methodology can result in low-quality research. It follows that an uncritical acceptance of research by the massage community, and most of all by massage therapists, is a mistake, and that awareness of the ethical and methodologic issues common to any subfield of research is imperative.

 

But it's not all one-sided responsibility and burden, as she points out--there are professional benefits from being part of the biomedical healthcare team that shares a common body of translational client/patient-centered healthcare knowledge.

By sharing and communicating better with other members of the team, and by communicating a unified message to the client/patient (as she mentions with educating the public about massage), research literacy benefits us as well as putting higher expectations on us.

She deals compassionately and with integrity to common objections raised to changing practice in response to research findings:

When adherents of a specific modality are confronted with research findings showing that that modality has no therapeutic effect, I have often heard or read these three objections:

  • “More research is needed.”

  • “If the public wants it, and they believe it works, then we should supply it.”

  • “If I see results in my practice, then that’s all I need. All I want to do is help my clients.”

 

Although we frequently deal with these concerns here at POEM, she has said it in her article better and more concisely than I could do myself--I recommend you follow the link to her article and read her responses to these objections for yourself.

Chunco is clear on what needs to be done, yet she is compassionate and empathetic to the practitioners, teachers, and students who find themselves confronted with this new reality:

Having invested time, energy, and money to be trained in a modality and then being confronted with new information showing that that modality may have no therapeutic effect is undoubtedly an unpleasant and uncomfortable situation. The attachment to the modality could even go so far as to be an emotional one. Of course, the power of choice will always lie with the therapist. It is my hope that the ethical core of the therapist will make the right choice and that our profession will accept what good science is showing us; for in doing so, we are using science to raise our own levels of integrity and the universal integrity of the profession. Each of us has a role to play, and we should not view ourselves as detached. The decision that each therapist makes will affect the profession as a whole.

To conclude, it is reasonable to deduce that the link between research, education, and professional ethics is strong. Examination of our ethical codes indicates that it is our responsibility to keep up to date with research findings and to apply them in our work. The decisions that we make as a profession—from every angle and by every participant, whether it be researchers, policymakers, educators, or therapists in practice—will have a significant influence on the true ethical barometer of our field.

 

Chunco has written a very good and convincing review of the issues and a call for ethical action in integrating the volume of massage research going on into our educational system and our daily practices. As she points out, we're all in this together, and history will record the outcomes for the practice of massage from how individual therapists choose to face our common challenge.

 

 


 

Mashup: The ethics of being honest about what we do and do not know

When it comes to our ethical duties to be honest with clients and other stakeholders about what we really do and do not know, the AMTA, ABMP, NCBTMB, and MTBoK speak with one voice:

As a member of Associated Bodywork & Massage Professionals, I hereby pledge to abide by the ABMP Code of Ethics as outlined below.

Client Relationships

...

I shall maintain clear and honest communications with my clients...

I shall acknowledge the limitations of my skills...

...

Scope of Practice / Appropriate Techniques

...

I shall...represent my education, training, qualifications and abilities honestly.

I shall be thoroughly educated and understand the physiological effects of the specific massage, bodywork, somatic or skin care techniques utilized...

Image / Advertising Claims

...

I shall practice honesty in advertising...I shall not make false claims regarding the potential benefits of the techniques rendered.--ABMP Code of Ethics accessed 2 May 2012

 

This Code of Ethics is a summary statement of the standards of conduct that define ethical behavior for the massage therapist. Adherence to the Code is a prerequisite for admission to and continued membership in the American Massage Therapy Association (AMTA).

...

Rules of Ethics. The Rules of Ethics are mandatory and direct specific standards of minimally-acceptable professional conduct for all members of the association. The Rules of Ethics are enforceable for all association members, and any members who violate this Code shall be subject to disciplinary action.

Massage therapists/practitioners shall:

...

Be truthful in advertising and marketing, and refrain from misrepresenting his or her services, charges for services, credentials, training, experience, ability or results...

Refrain from using AMTA membership, including the AMTA name, logo or other intellectual property, or the member’s position, in any way that is unauthorized, improper or misleading...--AMTA Code of Ethics accessed 2 May 2012

 

NCBTMB certificants and applicants for certification shall act in a manner that justifies public trust and confidence, enhances the reputation of the profession, and safeguards the interest of individual clients. Certificants and applicants for certification will:

...

Represent their qualifications honestly, including education...

Accurately inform clients, other health care practitioners, and the public of the scope and limitations of their discipline.

Acknowledge the limitations of and contraindications for massage and bodywork...

...

Consistently maintain and improve professional knowledge and competence, striving for professional excellence through regular assessment of personal and professional strengths and weaknesses and through continued education training.

Conduct their business and professional activities with honesty and integrity...--NCBTMB Code of Ethics accessed 2 May 2012

 

...

- Be thoroughly familiar and operate with a rigorous code of ethics.

...
Operate under a professionally recognized code of ethics.
• Practice with competence and within the individual knowledge, skills and abilities and the legal limits of the massage therapy profession.

...
• Represent credentials and training honestly.--Massage Therapy Body of Knowledge accessed 2 May 2012

 

Source: http://www.ieet.org/images/uploads/025035ea6dbd328768e7b25c37f14057_thumb.jpg accessed 2 May 2012

Spanish for MTs

Rather than re-invent the wheel here, I'm going to point you to the introductory Spanish page of the MT who got the "Foreign Languages for MTs" section of POEM started, Donna Kopf.

Click this link for "Spanish for Massage Therapists: Part I" at "A Friend Who Kneads is a Friend Indeed!"

By extending yourself to speak even a little Spanish with clients who come for massage, you can make human connections with people from all over the Hispanophone (Spanish-speaking world)--the areas in blue on this map.
 

Source: http://upload.wikimedia.org/wikipedia/commons/6/6c/Map-Hispanophone_World.png accessed 5 February 2012

 

 

Realistically, you're not going to be able to fluently conduct an entire session in Spanish, unless you take a long time and a great deal of effort to study and practice the language.

But most Spanish-speakers are used to making all of the effort to communicate with English-speakers, at least in the larger US culture. By making the effort to go just a little way toward meeting them on their own ground, you are communicating human recognition, respect, and acceptance.

Even if you then have to switch to English for the rest of the session, or if you have to rely on the assistance of an interpreter, this small effort on your part can go a long way for your client to establishing security, respect, and trust.

 

cheers, to Donna Kopf!

French for MTs

I've based this page on Donna Kopf's Spanish for Massage Therapists: Part 1.

 


By extending yourself to speak even a little French with clients who come for massage, you can make human connections with people from all over the Francophone (French-speaking world)--the areas in blue on this map.

Source: http://upload.wikimedia.org/wikipedia/commons/a/a5/French_official_language_world_map.svg accessed 5 February 2012

 

 

Realistically, you're not going to be able to fluently conduct an entire session in French, unless you take a long time and a great deal of effort to study and practice the language.

But most French-speakers are used to making all of the effort to communicate with English-speakers, at least in the larger US culture. By making the effort to go just a little way toward meeting them on their own ground, you are communicating human recognition, respect, and acceptance.

Even if you then have to switch to English for the rest of the session, or if you have to rely on the assistance of an interpreter, this small effort on your part can go a long way for your client to establishing security, respect, and trust.

 


The French language introduces a complication that Spanish does not pose--pronunciation in Spanish is almost totally consistent with the written language, while French words--like English ones--do not necessarily sound like they are written. In fact, they often sound so different that it is hard to make the connection between the written word and the spoken word.

I need to find a way to write out the pronunciations, and link to recordings of them, so that you can hear how they sound. Donna makes a good point:

Google Translate is a great thing. You can push a button and it will pronounce the word for you.

 

I tried it for the French words, and the Google Translate pronunciations sound excellent. 

Unfortunately, they don't provide a link to connect the words on this page directly to the Google Translate pronunciation, so that is currently an issue being addressed.

In the meantime, you can begin to familiarize yourself with French words, phrases, and sentences below, and the page will be truly usable once I've gotten the pronunciation guides sorted out.


 


Basic Phrases:

  • Hello. / Good morning. / Good afternoon.
    Bonjour.
     
  • Good evening.
    Bonsoir.

     
  • How are you?
    Comment allez-vous?
     
  • My name is _____.
    Je m'appelle _____.
     
  • Please excuse my French-language mistakes.
    Veuillez excuser mes fautes de français.
     
  • Thank you.
    Merci.
     
  • You are welcome. / My pleasure. / Don't mention it.
    Je vous en prie.
 
 
 
 

Intake Questions & Possible Responses
 
  • Yes
    Oui

     
  • No
    Non
     
  • Can I help you?
    Puis-je vous aider?
     
  • I need a massage.
    J'ai besoin d'un massage.
     
  • Half hour
    une demi-heure
     
  • Hour
    une heure
     
  • Hour & a half
    une heure et demie
     
  • Please complete this form.
    Veuillez remplir ce formulaire, s'il vous plaît.
     
  • Where do you have pain?
    Indiquez-moi où ça fait mal?
     
  • Head / Does your head hurt?
    à la tête / Avez-vous mal à la tête?
     
  • Neck / Does your neck hurt?
    au 
    cou / Avez-vous mal au cou?
     
  • Back / Does your back hurt?
    au dos / Avez-vous mal au dos?
     
  • Shoulder / Does your shoulder hurt?
    à l'épaule / Avez-vous mal à l'épaule?
     
  • Arm / Does your arm hurt?
    au 
    bras / Avez-vous mal au bras?
     
  • Elbow / Does your elbow hurt?
    au coude / Avez-vous mal au coude?
     
  • Hand / Does your hand hurt?
    à la main / Avez-vous mal à la main?
     
  • Abdomen / Does your abdomen hurt?
    à l'abdomen / Avez-vous mal à l'abdomen?
     
  • Hip / Does your hip hurt?
    à la hanche / Avez-vous mal à la hanche?
     
  • Knee / Does your knee hurt?
    au genou / Avez-vous mal au genou?
     
  • Leg / Does your leg hurt?
    à la jambe / Avez-vous mal à la jambe?
     
  • Feet / Does your foot hurt?
    au 
    pied / Avez-vous mal au pied?


     
  • For how long?
    Combien de temps?
     
  • days
    jours, journées
     
  • weeks
    semaines
     
  • months
    mois
     
  • years
    ans, années

     
  • Do you have any allergies?
    Avez-vous des allergies?
     
  • Drugs? / Do you have drug allergies?
    aux médicaments? / Avez-vous des allergies aux médicaments?
     
  • Food? / Do you have food allergies?
    alimentaires? / Avez-vous des allergies alimentaires?
     
  • Peanuts? / Are you allergic to peanuts?
    aux cacahuètes? / Avez-vous des allergies au cacahuètes?
     
  • Fragrance? / Are you allergic to fragrance?
    au parfum? / Avez-vous des allergies au parfum?
     
  • Pollen? / Are you allergic to pollen?
    au pollen? / Avez-vous des allergies aux pollen?
     
  • Seasonal? / Do you have seasonal allergies? 
    des allergies saisonnières? / Avez-vous des allergies saisonnières?
     
  • Cats? / Are you allergic to cats?
    aux chats? / Avez-vous des allergies aux chats?
     
  • Dogs? / Are you allergic to dogs?
    aux chiens? / Avez-vous des allergies aux chiens?

     
  • Are you pregnant?
  • Êtes-vous enceinte?
     
  • How many months?
    Combien de mois? 
     
  • 1
    un
     
  • 2
    deux
     
  • 3
    trois
     
  • 4
    quatre
     
  • 5
    cinq
     
  • 6
    six
     
  • 7
    sept
     
  • 8
    huit
     
  • 9
    neuf
     
  • 10
    dix
     
  • 11
    onze
     
  • 12
    douze
     
  • 13
    treize
     
  • 14
    quatorze
     
  • 15
    quinze
     
  • 16
    seize
     
  • 17
    dix-sept
     
  • 18
    dix-huit
     
  • 19
    dix-neuf
     
  • 20
    vingt

     
  • Who?
    Qui?
     
  • What?
    Qu'est ce que...?
     
  • When?
    Q
    uand?
     
  • Where?
    ?
     
  • Why?
    Pourquoi?
     
  • How?
    Comment?
     
  • How many?
    Combien de...?
 
 
 
 
 
 
I anticipate a fair amount of confusion in the beginning. If I do not understand a word they are saying I can ask that they write down a response so I may enter it into Google Translate. So the following phrase may be the most important:
 
  • Please write it down.
    Écrivez-le, s'il vous plaît.
 
 
 
cheers, to Donna Kopf!
 
 

A case of moral distress: defending counterfactual anatomical claims in CST

In this post, we are going to discuss scientific and philosophical issues at a fairly sophisticated level. In this way, it can sound like discussions you might hear in a dorm room, or at a bar, or at a party somewhere, where people chat, and explore ideas, and can move on to another topic if this one proves boring or difficult or painful.

We don't have that luxury here.

This conversation is necessary, because at least 4 lives have been ruined forever.

A previously-healthy 3-month-old baby girl is now dead.

The girl's parents have been left behind to pick up the pieces of their lives.

A therapist's career is in ruins, and he has to live with the knowledge that he killed an infant through his actions.

Because massage is so often associated with craniosacral therapy (CST), both in the minds of the public and through how therapists represent themselves, we need to clearly address this issue and resolve where we come down on the side of professional ethics, client protection, and good information.

Let's never forget that we're not just making conversation here. While it doesn't usually rise to the level of a life-and-death issue, as it does in this case, this engagement is vitally important, as are the answers we decide upon, because they do have a major impact--both on our clients' quality of life, and on where massage goes (or doesn't go) as a profession.

Source: http://anaximperator.files.wordpress.com/2010/01/baby.jpg accessed 19 December 2011

 


A conversation on the role that CST played in the death of a healthy baby girl in the Netherlands a few years ago is taking place on Facebook and elsewhere in the blogosphere now.

The facts of the matter are spelled out in the blog post here.

 

Infant Dies after “Craniosacral” Therapy

baby-having-craniosacral-therapy

In the Dutch Medical Journal, authors from the University Hospital St. Radboud in Nijmegen, Netherlands, report a tragic case history of an infant dying after being treated by a craniosacral therapist.

 

Deceased infant after “craniosacral manipulations” of neck and vertebral column

(Transl Beatis)

A formerly healthy, three-month-old girl died after manipulation of the neck and the vertebral column by a so called “craniosacral therapist.” During continued and deep bending of the neck, the patient developed incontinence of faeces, atonia [complete limpness of muscles] and respiratory arrest [no breathing] followed by aystolia [no cardiac activity, "flatline"]. Based on findings at the physical examination of the body, an additional MRI examination and the autopsy, it is likely that the cause of death was a local neurovascular or a mechanic respiratory-induced problem. This is the second report of infant death after forced manipulation of the neck. As long as there is no scientific evidence for the efficacy and safety of forced manipulation of the neck and the vertebral column, we advise against this treatment for newborns and infants. [Definitions of medical terminology added--RST.]

 

The words "craniosacral", "craniosacral manipulations", and "craniosacral therapist" are in quotes, because there is controversy about whether this treatment was really considered CST or not.

The original blog poster states in a comment that

The therapist was an officially trained Upledger craniosacral therapist. The practice where he was employed gives craniosacral therapies according to the principles of John Upledger.

 

So whether or not the treatment he performed was actually CST in the strict sense, the parents had every reason to believe it was CST as it was represented to them.

For massage to develop into a client-centered healthcare profession, we therefore have to consider the effects of the information we provide on the client who is receiving that information.

What are we doing to ensure that--from the point of view of the client--the information provided by MTs:

  • is accurate, to the best of our ability and collective knowledge?
  • is understandable and usable by the client?
  • does no harm to the client?
  • empowers the client to make fully-informed decisions?

 

It is not enough for a profession to simply say "caveat emptor" ("let the buyer beware"). We have to carefully consider on what basis we provide correct and accurate information to our clients, and how we present it to make sure that the communication works on both sides.

 


The Massage Therapy Body of Knowledge (MTBoK) does not mention CST at all, and I agree with them that CST is an entirely separate practice from massage therapy.

They do mention that

The list of therapies and disciplines described above [in the lists of what is in scope of practice and what is outside of scope of practice] is not exhaustive. Though it represents practices that are not within the scope of practice for massage therapy, they may provide benefit for the client/patient. Massage therapists can and often do learn and obtain appropriate licensing and certification to practice and add these disciplines to their “tool bags” within their practice. Massage therapists are expected to meet all legal expectations and requirements of the jurisdiction in which they practice their disciplines prior to implementing them in practice.

 

To this, I would add a recommendation that--in the process of training in additional disciplines to add to their "tool bags"--that MTs also reject any claims from those disciplines that are counterfactual and/or harmful.

"Primum non nocere"--"first, do no harm"--should be an absolute requirement for adding any additional techniques to the practice of massage.

 


It does not seem particularly controversial that the science of anatomy is considered foundational knowledge for MTs. The MTBoK, NCETMB/NCETM, MBLEx, Canadian standards of knowledge, and UK standards of knowledge all have sections dedicated to outlining the anatomy knowledge requirements that they consider appropriate expectations for entry-level MTs.

Knowing anatomy means more than just regurgitating names and numbers on a test. It means understanding at a deep level how the body works in an integrated way, and recognizing when claims made in the name of anatomy are false.

If massage therapy is to evolve into a healthcare profession, with the privileges and obligations that accompany that status, then we have to make a commitment to seeking the truth about the material physical natural world.

The craniosacral claims that the fused cranial bones can be moved apart by a practitioner's light pressure, and that the craniosacral fluid (CSF) has pulses or rhythmic tides are false. Anyone who does not understand and cannot apply that fact does not really understand basic anatomy, no matter how much they may say that they do.

(UPDATE, 1:59 PM PST: A commenter on Facebook corrects me about the claim:

the CST practitioner is not trying to create movement, he/she is attempting to RESIST or CREATE A BARRIER against motion. it is this that 5 grams of pressure relates to.

I thank you for the correction, and I want to represent the claim accurately, so I appreciate your giving me the opportunity. I think that it does not change the larger point, as the bones do not move in any case.)

 


To make an unconditional and unambiguous commitment to seeking the truth about the natural world does not mean that we have to be unkind in doing so.

For someone to come to the realization that they have been taught wrong information--even if it wasn't deliberate, even if the teachers were just passing along in good faith the information they had been taught by their teachers, and on back--can be a very serious and painful thing.

This realization can cause moral distress in the person who has to come to terms with it, and it can also cause moral distress in caring and empathetic people who watch them undergo that realization, and see its consequences.

No matter how much we would like to spare them that pain, though, we cannot enable misinformation by pretending that it does not make a difference whether claims are true or false.

As painful as it may be to watch, and as kind and caring and supportive as we want to be, we still have to maintain our commitment to communicating healthcare information that is true, or we are not living up to the obligations of a healthcare profession.

Knowing that someone is angry and in pain and lashing out can make it easier not to take that anger personally, even if it is directed at someone else who is not at fault.

There is a great deal of moral distress occurring in the reactions to this case, and if we understand other people's moral distress--as well as our own--perhaps the understanding that comes out of this can act as a tiny, tiny silver lining on the massive black cloud of the pain that this case has caused.

No blame, no shame--just understanding and kindness, as well as a resolution to always put the interests of the client ahead of our own interest in any particular system of thought.

 


In watching how people in moral distress react to this case, we can see a lot of defensiveness in trying to salvage CST's incorrect anatomical claims. We can understand why people feel a defensive reaction to new information, because it demands that they must act--either to change, or to vociferously [loudly] defend not changing.

The claim is made that human skull bones are not fused, but actually movable.

The way that science works, if you make a claim, you're responsible for demonstrating the validity of that claim.

However, this claim is easily refuted by producing a skull and demonstrating how tightly fused the bones are.

Rather than accepting that evidence, the advocates of the movable skull bones make an additional claim such as

"holding a post rigor mortis skull in the hand tells us nothing about the living skull. That's just silly."

 

In addition to being incorrect about the anatomy, they are also attempting to shift the burden of proof.

They are the ones making the claim that cranial bones move at the suture; it is their job to demonstrate it. Instead, they just deny the usefulness of cadaver studies to anatomy. You can understand why they feel the need to do that--because accepting anatomical fact means confronting that they've been taught misinformation, and passed on misinformation themselves.

Even if bones were movable, that would not show that the claims made about CST are true, only that they could be true. But if the bones are not movable, then that shows that the claims cannot be true. In our commitment to anatomical fact, we can also recognize the depth of the impact that fact has on people who were taught otherwise.

 


A team of physical therapy researchers in Pennsylvania investigated the question of whether living cranial bones could undergo movement, since the CST advocates claimed the dead skulls were not representative.

Obviously, no research ethics board is going to approve this experiment on humans, so they used rabbits to study the question.

Downey PA, Barbano T, Kapur-Wadhwa R, Sciote JJ, Siegel MI, Mooney MP. Craniosacral therapy: the effects of cranial manipulation on intracranial pressure and cranial bone movement. Journal of Orthopaedic and Sports Physical Therapy. 2006 Nov;36(11):845-53. PMID: 17154138
 
Abstract: STUDY DESIGN:
Quasi-experimental design.
 
OBJECTIVES: To determine if physical manipulation of the cranial vault sutures will result in changes of the intracranial pressure (ICP) along with movement at the coronal suture.
 
BACKGROUND: Craniosacral therapy is used to treat conditions ranging from headache pain to developmental disabilities. However, the biological premise for this technique has been theorized but not substantiated in the literature.
 
METHODS: Thirteen adult New Zealand white rabbits (oryctolagus cuniculus) were anesthetized and microplates were attached on either side of the coronal suture. Epidural ICP measurements were made using a NeuroMonitor transducer. Distractive loads of 5, 10, 15, and 20 g (simulating a craniosacral frontal lift technique) were applied sequentially across the coronal suture. Baseline and distraction radiographs and ICP were obtained. One animal underwent additional distractive loads between 100 and 10,000 g. Plate separation was measured using a digital caliper from the radiographs. Two-way analysis of variance was used to assess significant differences in ICP and suture movement.
 
RESULTS: No significant differences were noted between baseline and distraction suture separation (F = 0.045; P>.05) and between baseline and distraction ICP (F = 0.279; P>.05) at any load. In the single animal that underwent additional distractive forces, movement across the coronal suture was not seen until the 500-g force, which produced 0.30 mm of separation but no corresponding ICP changes.
 
CONCLUSION: Low loads of force, similar to those used clinically when performing a craniosacral frontal lift technique, resulted in no significant changes in coronal suture movement or ICP in rabbits. These results suggest that a different biological basis for craniosacral therapy should be explored.
 

In summary, they tested the claim that CST-strength forces can move cranial bones at the sutures in live skulls by anesthetizing rabbits, attaching plates to the bones, and pulling on those plates to attempt to move the bones.

They applied forces of 5, 10, 15, and 10 g across the coronal suture, and measured intracranial pressure (ICP) and took X-rays to detect changes in ICP and movements in bone. Additionally, one rabbit had forces from between 100 and 10,000 grams applied.

The single rabbit who had the extra force applied is the only one who showed any movement at all of skull bones, and that was not until 500 grams of force was applied--100 times as much as CST practitioners claim to exert. That much force created 0.30 mm of movement between the bones: one one-hundredth of an inch.

That rabbit showed no change in ICP. All the other rabbits showed neither any change in ICP, nor any bone movement at all.

 


Although that would seem to show definitively that fused cranial bones don't move, instead of accepting the evidence, some CST advocates go on to make arguments such as:

What the study was measuring was anaesthetised rabbits. Upon what possible basis does one extrapolate a meaningful finding about CST? I don't know that rabbit skulls count here.
 

Comparative anatomy is a well-established and validated basis for animal modeling of human physiology and disease--in fact, elsewhere at POEM, we are discussing rat studies in Reiki.

The conclusions that the researchers drew from the rat studies is that Reiki is supported, and no one is objecting there that one cannot extrapolate meaningful findings from rats to humans. We are debating only on whether the researchers' interpretations of those findings are correct.

But again, to accept that comparative anatomy validates the findings of the rabbit study would mean that a foundational claim in CST has been conclusively disproven. This fact causes moral distress, and so people--understandably--seek to deny it, rather than to face the consequences of that distress.

 


One of the CST advocates in the blogosphere took refuge in a God-of-the-gaps argument:

"Comparative anatomy is fine, we are talking about how many species of mammals to compare? It's a nice notion but impractical in my opinion."

 

The name of the God-of-the-gaps fallacy [logical error] refers to its history of being used to try to preserve supernatural explanations as science began to provide material answers for more and more phenomena in the physical natural world.

As more ground was covered by material explanations, advocates of supernatural explanations used arguments of the form:

  • There is a gap in understanding of some aspect of the natural world.
  • Therefore the cause must be supernatural. [1]

 

Although the CST claim is not a supernatural argument, the form is the same:

  • There is a gap between species--rabbit to human--in this study.
  • Therefore, the rabbit skull findings cannot be applied to humans, and the study does not disprove CST's claims about human anatomy.

 

This fallacy is why I advocate evolutionary biology as foundational knowledge in the MT prerequisites and curriculum, although I acknowledge the time and financial restraints, as well as the political resistance. I am providing an e-Book on the subject here to help with those logistic problems.

Comparative anatomy has dealt with this problem for centuries, and it's been facilitated since the mid-19th century by the explanatory power of the theory of evolution.

If someone doesn't understand how evolution works, then it looks as described--like an intractable task of comparing species one at a time, with impossible combinatorics.

Understanding the evolutionary implications of the vertebrate skull, on the other hand--and its similarities and differences across different vertebrate species, such as rabbits and humans--provides the power of abstraction and validated inferences across species that cuts the Gordian knot of the intractability of working only two species at a time.

This argument is very similar to Creationist arguments against evolution, and even as we understand why the argument is not valid, we can also recognize the distress that drives people to cling to invalid arguments such as these.

Yet at the same time as some people are fighting so fiercely to defend beliefs that have been refuted, there are other people who accept that what they were taught has been disproven, and so they are doing the work to learn what they missed out on the first time around.

It is only fair to give them a shout-out for the strength and courage it takes to make that decision and commit to that work. It is awesome when someone can summon that strength of character, and it deserves to be recognized.

 


That brings us from the moral distress of CST practitioners on the internet clutching at any straw to defend disproven claims to our own moral distress.

I have a hypothesis--I've never formally studied it, so I can't say I know it, but I think it is true, nevertheless.

I think that, as a group, MTs are especially caring people.

I think we're a tenderhearted bunch, and that it pains us to see other people in distress.

Professionalization is going to cause distress as it unfolds. There is just no way around that fact; we've seen it over and over again in other healthcare fields as they underwent a similar process.

Professionalization is going to create winners and losers in the fields of ideas, whether we like that fact or not. Many widely-taught claims, like movable cranial bones, are not going to withstand the scrutiny of evidence-based examination.

We have to come to terms with that fact, as much as we might prefer for every idea to be a winner.

As individuals, if we choose to, we can, in order to avoid our own moral distress, accept every idea that someone claims, whether it is justified or not. Individuals have a choice about how to behave, and if we do that, there is nothing to stop us from doing so.

Or, we can choose to confront our own moral distress, accept the way that the natural world operates, and learn how to come to terms with the effects of the suffering that we witness.

On the other hand, as a group--if we really want to become a profession--we do not have the luxury of that choice. We have to commit to seeking what is true, and to rejecting claims that don't make the cut.

In order to be client-centered, we have to provide good information, and--what is more--to make that information accessible and understandable to the client.

In no way, however, does that necessary commitment to what is true mean that we cannot be kind along the way.

In not accepting untrue claims, we can always be kind to the person making the claim, in awareness that lashing out is not directed as us personally, and that the person is grieving the loss of a worldview, and of trust in those who taught it.

 


An update to the story of the 3-month-old girl who died reinforces the importance of our putting the client first:
 

The case has been subject of investigation by the Netherlands Health Care Inspectorate and the Public Prosecutors Office. The Inspectorate decided not to press charges against the craniosacral therapist, after he promised never to apply this treatment again. [2]

 
 

The moral of this story is that, by the time the authorities get involved, it is already too late, and they cannot be relied upon to act for the client even if they do get involved.

It is up to us, from within ourselves, to act in a client-centered manner by:

  • paying attention to feedback from our client, and putting that feedback first, ahead of any mental models we may have committed to. In this case, it means that when the baby "lost faeces" and gasped for air, the therapist should have checked to see how the baby was doing, rather than continuing the "treatment" for another 10 minutes;
  • make sure that our mental model is validated as much as possible by the evidence, and provides reality checks to monitor what is truly going on in a session, and to test our beliefs against; and
  • committing to validated claims and rejecting claims that have been refuted for the sake of our clients, even while acknowledging that we recognize the distress and turmoil that the process of professionalization is causing to other practitioners who have to reassess what they have been taught, and to start out on yet another learning journey. This means understanding how the burden of proof works, and what it means when a claim is refuted.
 
 
 
 
cheers, to Diane Jacobs!
 
 

Happy Veterans Day! How can we help?

To all veterans, both those among us and those no longer with us, thank you very much for your service.

How can we reciprocate by helping veterans in turn?

In addition to the sacrifices veterans make in service, when they return home to the States, they face special challenges. Just to name two, unemployment among veterans is even higher than among the general population, and homeless vets are more likely to die on the street than other homeless people are.

These problems, and others, need addressing to help veterans reintegrate into society after returning from service. If you're looking for a way to help, the following list of philanthropic organizations can be an excellent place to start.

  • Air Force Aid Society is the officially chartered and designation service relief agency helping Air Force active military with logistics and emergency support;
  • Army Emergency Relief is the officially chartered and designation service relief agency helping Army active military with logistics and emergency support;
  • Coast Guard Mutual Assistance is the officially chartered and designation service relief agency helping Coast Guard active-duty personnel with logistics and emergency support;
  • Disabled American Veterans aids veterans in navigating the healthcare system and finding other resources for help;
  • Fisher House provides temporary housing near major military and VA medical centers for family members to be with their veteran loved one during hospitalization;
  • Navy-Marine Corps Relief Society is the officially chartered and designation service relief agency helping Navy and Marine active military with logistics and emergency support;
  • Paralyzed Veterans of America provides counseling, support, and help in finding healthcare resources and access;
  • USO provides morale-boosting activities and events around the world for active military;
  • VoteVets.org is an advocacy organization that works with the public and with legislators on political issues around care and resources for veterans;
  • Wounded Warrior Project provides assistance for returning wounded veterans and their families

 

If you know of any other organizations whose services to vets should be publicized, let us know in the comments, and I'll add them to the main list.

 

 

Source: http://upload.wikimedia.org/wikipedia/commons/7/71/Poppies_in_the_Sunset_on_Lake_Geneva.jpg accessed 11 November 2011

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