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Making connections: Introduction to human relations in healthcare settings for massage therapists

How do we build bridges with clients, other massage therapists, and colleagues from other healthcare disciplines, so that we can build a positive environment for clients receiving massage?

 

Source: http://www.citizensproject.org/wp-content/uploads/2010/05/MultiRacialHands-300x2991.jpg

 

This e-Book provides an introduction to human relations in healthcare settings for massage therapists. Completing the material in this e-Book will prepare students for interactions with clients and colleagues in clinical environments. This material is prerequisite knowledge for massage educational objectives, as outlined by various stakeholders in the following table.

 

Massage educational objectives addressed by this e-Book

Guidelines document Learning objective
College of Massage Therapists of British Columbia (CMTBC) Guidelines for Foundational Knowledge Objective
ITEC qualifications: International Objective
ITEC qualifications: UK Objective
Massage & Bodywork Licensing Examination (MBLEx) Content Outline Objective
Massage Therapy Body of Knowledge (MTBoK) Objective
National Certification Examination for Therapeutic Massage (NCETM) Content Outline Objective
National Certification Examination for Therapeutic Massage and Bodywork (NCETMB) Content Outline Objective
National Certification for Advanced Practice (NCAP) test specifications report
  • Create Supportive Environment
    • Implement solutions to problems in the profession
       
      Massage organizations
      • Respond to requests from professional organizations (e.g., Calls for Comment, polls)
  • Strategize to solve problems in the profession
  • Attend profession-related conferences
  • Volunteer with a professional organization in field
  • Engage politically 
  • Communication skills
    • Listen to client
    • Interpret client’s nonverbal cues
    • Determine parameters for massage related to client tolerance
    • Build rapport
    • Control the professional space during treatment
    • Set boundaries
    • Identify client’s goal
    • Respect cultural diversity of clients
    • Interview client
    • Accept constructive criticism
    • Communicate across professional disciplines
    • Teach massage and bodywork
    • Network with peers
    • Engage in mentoring relationships
    • Cultivate a peer support system
    • Facilitate public awareness of massage and bodywork
    • Educate the client
    • Translate unfamiliar terminology for clients

 

 

 

This topic is currently under construction. Please check back later to see our progress. 

 

 

 

 

http://www.poem-massage.org/content/communication

 

This e-Book provides a comprehensive foundation in basic medical terminology for use in clinical settings, research literacy, and communication with other healthcare professionals. Completing the material in this e-Book will prepare the student to use medical terms commonly used in diverse clinical settings.

By improving health literacy and our methods of communication, we will draw our communities closer, empower patients with a deeper ownership of their own health, and ready ourselves for whatever changes, be they medical or population based, that undoubtedly lie ahead.[1]

[1] John C. Nelson, MD, Joanne G. Schwartzberg, MD, Katherine C. Vergara. The Public’s and the Patient’s Right to Know. AMA Commentary on “Public Health Literacy in America: An Ethical Imperative”.