This toolkit is intended to address the information needs of institutions that provide the training required for massage therapists to practice in their jurisdiction, or that provide continuing education.

Roles: Perspectives that stakeholders will bring to POEM.
Tasks: Specific tasks that users will want to accomplish
Information Needs: data that will be needed to accomplish these tasks and goals, including both internal content/structure and external resources
Interface Implications: visualizations and interactions that will be needed to help the user accomplish their tasks and goals.

